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Report Software. Related Software. WLan Driver Update Windows network adapter drivers for your Acer Ferrari laptop. If this is set correctly and your link speed still reads as Mbps, then the issue is almost always an issue with an Ethernet cable, though it could be a few things. Before troubleshooting any further, check the connection of the Ethernet cable into every piece of networking equipment, as well as your computer. Make sure each cable is labeled Cat 6 or Cat 7.
Unplug each Ethernet cable and plug it back in. Make sure that your cable is pressed firmly into the Ethernet jack. You should hear and feel a very audible click sound when the cable is in place. If you do not feel and hear this, then this cable should be considered broken, and you need to replace it. Even if you believe that your Ethernet cabling is perfectly fine, and even if this cabling worked fine before, swapping it out for another, proven cable, or a brand new Cat 6 cable, will almost certainly solve the issue with the minimum of troubleshooting and headache.
This is a very, very common occurrence when troubleshooting Gigabit Ethernet, and it nearly always comes down to one cable being the culprit. Note that this includes all cabling between the machine and the router, including any cabling in before and after any switches, or on the other side of any wall jacks, and behind the wall. The fastest way to rule out any problems with anything other than cabling is to connect your machine directly into your modem with a single, proven Cat 6 or better Ethernet cable, and preferably into a proven Gigabit-capable port, then check the link speed.
If the link speed shows as 1. Using this method of troubleshooting can be a pain if you are not dealing with a laptop, but it might still be worth doing if you have to decide if you need to call a contractor out to look at wiring behind your walls.
Note that very long Ethernet cords are available for purchase, with lengths of over feet or 60 meters available. So if you are involved in a prolonged debate with a technician over link speeds, this might be the simplest way to provide a temporary, single cable connection from your machine to the modem.
That said, all adapters are different and handle shorts or issues with cables or ports differently. But a Gigabit adapter reporting as Mbps is almost certainly a physical issue with the networking equipment. Contact support. Characters remaining: We appreciate all feedback, but cannot reply or give product support. Please do not enter contact information.
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Ethernet Link Speed Capped at Mbps. Safari Chrome Edge Firefox. Close Window. Summary Troubleshooting guidelines to solve the Ethernet link speed issues. Click Network and Internet. Click View network status and tasks which will be below Network and Sharing Center.
Click the connection that represents the Ethernet connection to your router or modem. You should see a screen that looks something like this. You can troubleshoot this by trying different combinations: If you cannot connect your machine to the modem with a single, proven Cat 6 cable, maybe you can connect a computer whose link speed currently shows as 1 Gbps to the Ethernet cable that is currently plugged into the problem machine.
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