This appendix provides potential cause and possible solution information for all OUI errors. The information is arranged in numerical order according to the OUI error message numbers. Check the Certifications tab in My Oracle Support to confirm that the system is a supported configuration:.
For any write operations in the inventory, OUI acquires a lock. The writer. Check if a writer. The global inventory oraInventory was locked by another process and the writer. The current OUI process is not able to remove the writer. For UNIX, you can use this command:. Another process has locked the global inventory oraInventory. Since a writer. This error can occur for many reasons. The cause is usually global inventory oraInventory corruption. If the central inventory is corrupted, you can recreate it.
For information about this, see Note Make sure that client users are authorized to connect to the X Server. To enable client users to access the X Server, open an xterm, dtterm, or xconsole as the user that started the session and type the following command:. Check whether the Oracle home is present in the central inventory. Use the following command to determine this:.
If the Oracle home is not present in the central inventory, use one of the following applicable commands to register the Oracle home with the central inventory:. The Oracle Home path directory specified for the installation already exists, and the directory contains files or subdirectories.
The Oracle home path directory specified for the installation already exists, and the directory contains files or subdirectories. This message appears only if you used the -invPtrLoc argument, as in the runInstaller -invPtlLoc command. Make sure that the inventory location specified in the oraInst. Fix — Search for the oraInventory directory on the system and change the location in oraInst.
Fix — If the location has no subdirectories, it has been cleaned out accidentally. If you have an up-to-date backup of this area, try restoring the oraInventory; otherwise, you will need to reinstall all software versions that are on the host to repopulate the oraInventory. Fix — Ensure that you are the correct user to perform the installation. If so, then you will need to do a recursive chmod to enable access to the oraInventory :.
Permissions might not be one of the causes, but the default permissions OUI creates are for directories and for files. Fix — Ensure that you are in the correct group to perform the installation. If so, you will need to do a recursive chgrp to specify the correct group ownership of the oraInventory:. The inventory location is not accessible by the user attempting to perform the installation.
Ensure that you are the correct user to perform the installation. If so, you will need to do a recursive chmod to enable access to the oraInventory :.
The Oracle user does not have proper permission for the inventory location specified during installation. Ensure that you are the correct user to perform the installation, and that you have proper permissions in the specified directory. Check this using the following command:.
The inventory pointer oraInst. For example:. Ensure that you are the correct user to perform the inventory actions, and that you have proper permissions in the inventory pointer oraInst. The install. This error usually occurs when generating the orainstRoot. Run this command:. This error usually occurs when the root. Make sure that you are a part of the particular group specified at the start of installation.
Check the group dba as shown in the following example:. In this example, the group is dba , the group ID is , and the user oracle is a part of the dba group. The permissions for the orainstRoot. This message appear when you try to deselect English. If multiple languages are defined for the installed products, Oracle Universal Installer enables language selection for all installation types through the "Languages" button.
In this situation, English is selected by default and you cannot deselect it, because English files are always installed. Do not attempt to deselect English from the language list, as English files are always installed. You may be trying to install the binaries on top of an incorrect Oracle home, such as installing Install the base software The OUI you are trying to use is an older version, so the installation cannot continue. Use the OUI version specific to the version of the Oracle software.
The OUI you are trying to use is an older version, so the de-installation cannot continue. Either the specified group doesn't exist, or the current userid does not belong to that group. If the group exists, you may run the shell script.
Make sure that the group specified at the start of installation is an existing one Make sure that the particular oracle user is a part of the particular group specified at the start of installation is an existing one Eg:To check the group "dba".
This means that the group "dba" exist , the group id is "" and the user "oracle" is a part of the group "dba". The script. You are not a member of the specified installer group. The oracle user is a not a part of the particular group specified at the start of installation.
Make sure that the script. English files are always installed. In this case English will be selected by default and cannot be deselected as English files are always installed.
This message will appear when you try to deselect English. Eg: Installing In this case you may get this error. So the installation cannot continue. Please use Oracle Universal Installer version or higher to de-install these products. So the de-installation cannot continue. You cannot de-select a required component. There may be dependencies with the component which you are trying to de-select. Oracle Software might be already on x. Please start the sqlplus and check the banner for the version to make sure that the version of the software.
Make sure that the inventory is healthy. Check if OPatch is able to list all the products. Please try installing them in a different Oracle Home. The patchset may be of a different version. Eg: when you are trying to install a The patchset you are trying to install is of a lower version Eg: When you are trying to install a Installation cannot continue Note Do you still want to continue?
Else this may lead to inventory corruption. Please create more space at this location and try again. Please make sure that you have the appropriate permissions to perform the installation. Potential Causes You do not have write permission for the inventory location specified during installation. Potential Causes You do not have read permission for the inventory location specified during installation. Potential Causes The inventory pointer oraInst.
Possible Solutions Ensure that you are the correct user to perform the inventory actions, and that you have proper permissions in the inventory pointer oraInst. OUI - Message Unable to read inventory location registry entry. Check if the registry entry exists and if you have the proper permissions.
Potential Causes This error usually occurs when generating the orainstRoot. Either the specified group doesn't exist, or the current userid does not belong to that group. If the group exists, you may run the shell script as root to change the group name after installation is complete. Potential Causes This error usually occurs when the root. Possible Solutions Make sure that the group specified at the start of the installation is an existing group.
OUI - Message Error in accessing the registry. OUI - Message Error in updating the registry. You are not a member of the specified installer group. Potential Causes One of the following situations may apply: The permissions for the orainstRoot. You are not part of the particular group specified at the start of installation. Possible Solutions Make sure that the script is run as user "root.
OUI - Message English cannot be removed from the selected languages. English files are always installed. Potential Causes This message appear when you try to deselect English.
Possible Solutions Do not attempt to deselect English from the language list, as English files are always installed. OUI - Message The patch, which is part of patch set, has not been selected for installation.
Potential Causes You may be trying to install the binaries on top of an incorrect Oracle home, such as installing Possible Solutions Install the base software Potential Causes The OUI you are trying to use is an older version, so the installation cannot continue.
Potential Causes The OUI you are trying to use is an older version, so the de-installation cannot continue. OUI - Message This is a required component. You cannot de-select a required component. Potential Causes This error can occur when you attempt to de-select a required component. Possible Solutions It is not possible to de-select a required component. You might be applying the patchset x. The local inventory may be corrupted. Make sure that you are applying the patchset on top of the correct Oracle home.
Make sure that the inventory is healthy. Please try installing them in a different Oracle Home. OUI - Message Problem in saving inventory. Installation cannot continue. Potential Causes This error message can occur because you do not have proper permissions on the inventory, or there is an OUI bug. Possible Solutions Before you install the OUI - Message You may not have enough space to write to the inventory. Do you still want to continue? Potential Causes This error occurs when the space is full in the disk where the inventory resides.
Possible Solutions Make sure that you have sufficient space in the disk before you continue with the installation. Please create more space at this location and try again. Potential Causes The disk is full where the Oracle home is being installed or already installed. Possible Solutions Add more space to the disk and try the installation again. OUI - Message Some of the configuration assistants failed. It is strongly recommended that you retry the configuration assistants at this time.
Not successfully running any recommended assistants means your system will not be correctly configured. Select the failed assistants and click the 'Retry' button to retry them.
Potential Causes Some of the recommended Configuration Assistants failed during installation. Possible Solutions Retry the failed Configuration Assistants. However, these are optional assistants, so they are not required for the correct configuration of your system.
If you want to try to run those assistants again, select the failed assistants and click the 'Retry' button. Potential Causes Some of the optional Configuration Assistants failed during installation. Possible Solutions Retry the failed Configuration Assistants or invoke the Configuration Assistant after the installation. OUI - Message Unable to synchronize home. Not enough permission to write to directory. Possible Solutions Make sure that you have sufficient permissions for the Oracle homes, or you are from the group specific to all the installations.
OUI - Message There was a problem in accessing the staging area. File not found.
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